What Information We Collect and Why
When you create an account, we collect your name, contact details, date of birth, and the payment identifiers linked to your chosen method — whether that is your JazzCash mobile number, your Easypaisa wallet ID, or your Raast-linked bank account number. We use this data to
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verify your identity, process deposits and withdrawals, and keep your account secure. We also collect device and session data — IP address, browser type, and interaction logs — to detect unusual activity and protect your account from unauthorised access. Transaction records are retained for the period
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required by applicable financial compliance standards, after which they are deleted or anonymised. We do not sell, rent, or share your personal data with third-party marketing companies. Where we share data with payment processors like the networks behind JazzCash and Easypaisa, it is strictly to complete
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your requested transaction. You can request a copy of the data we hold on you at any time by contacting our support team through the channel listed on this page. All requests are handled within a reasonable period consistent with applicable data handling obligations. Availability of
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these protections depends on local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.